Q: Where can I use an Elephant & Castle Gift Card?
A: Gift cards can be redeemed at any Elephant & Castle located in the United States or for an online order through www.elephantcastle.com.
Q: Elephant & Castle is in Canada and the USA. What happens if I use a gift card purchased from a different country?
A: Elephant & Castle gift cards can currently only be redeemed in the country they were purchased.
Q: What exactly does the recipient receive when I send a E-Gift Card?
A: On the delivery date you choose, a message is sent to the recipient informing them of your gift in their email. The link in the email goes to a page showing the Gift Card you created (the design you selected, with your recipient's name and your personalized message), its value and code number.
Q: How does an Elephant & Castle Gift Card or E-Gift Card work?
A: Each time you use an Elephant & Castle Gift Card, the amount of your purchase will be deducted from the balance remaining.
Q: How can I purchase an Elephant & Castle Gift Card?
A: There are 2 ways to purchase Elephant & Castle Gift Cards.
- Visit any Elephant & Castle location and ask an associate for a Gift Card.
- Send an Elephant & Castle E-Gift Card online through our Elephant & Castle Pub and Restaurant website.
Q: Does an Elephant & Castle Gift Card expire?
A: No. An Elephant & Castle Gift Card never expires.
Q: Are there any hidden charges or extra fees?
A: No. There are no fees or charges associated with an Elephant & Castle Gift Card.